5 Steps I Took to Start My Own Business
Photography by Hillary Jeanne
In celebration of National Entrepreneurship month, I’m sharing a bit more about my small business journey. My hope is that by being transparent about my story, I can help inspire someone else to take a small step in the direction of their dreams.
At times, starting my own floral design business in San Francisco has felt like one giant leap. But really, it’s been a bunch of baby steps. Once I established the core of my business (my ‘why’, my service, my market, and my target client) I made a plan-of-attack to make it happen. Hint: it wasn’t a business plan. Curious about the baby steps I mentioned above? Read on!
Disclaimer: I’m still in my first year of business, so by no means consider myself an expert. I am figuring things out as I go, constantly reevaluating and making small tweaks. This is what worked for me personally, but my journey likely looks very different than others’.
1. I BOOKED MY FIRST FEW CLIENTS
Following my first-ever job at a local flower shop back in Pennsylvania, I spent the past few years practicing floral design on friends and family and freelancing for other professionals here in San Francisco. When opportunities to work with colleagues and friends of friends started coming up, I knew it was time to take the leap and get legit.
When I wrapped a successful wedding for my first real-deal client, I asked them to leave me a review and refer me to their friends. And it worked! It’s crazy how one small ask can build momentum. From that point forward, I focused on building relationships. If I felt like a vendor or venue was a good fit for me and my clients, I asked for their business. It was for sure uncomfortable at times, but asking never hurt.
2. I QUIT MY 9-5 JOB
At that same time I was employed full-time in tech and traveling to meet with my tech clients up to 3 times a month, both in the states and abroad. I was constantly on the road. When I WAS in the office, I was preparing for my next work trip. I was of course prioritizing my 9-5 instead of my passion work. But I’d grown comfortable with the people -- my team and my clients -- and the perks (airline miles, unlimited PTO, the bonuses. And free snacks duh.)
The kicker was this: I felt no real connection to, or passion for, my work at the time. I can so vividly remember the feeling I’d get. It always struck late at night or early morning when I couldn’t sleep. I felt this sinking feeling that I was wasting my time (actually my life; dramatic I know) doing work I didn’t truly care about. Nothing about the work brought me or those around me real joy. This was the real indicator that it was time to walk away from it, even if it meant leaving the comfort of a steady salary and extra perks.
I’m the kind of person that can’t be happy with myself if I half-a$$ something (hi, enneagram type 1). I knew that if I took a few years to side-hustle this business while trying to juggle my 9-5 job, I’d end up giving both roles 50%. And I’d feel guilty about that. SO, I took a moment to reflect on this chapter of my career, gave thanks for everything I took away from it, then put in my notice. I pivoted to the launch of my flower business, which would be my new source of income. I had to give it my all. Hello survival mode.
3. I SHOWCASED MY WORK THEN SHAMELESSLY PROMOTED IT
Without a portfolio, I’d have nothing to show to help me book work. So I setup a basic website with Squarespace featuring a (small) gallery of professionally-photographed work. I booked a brand shoot with Hillary Jeanne Photography to create content for a soft launch. I created a business account on Instagram separate from my personal account and somewhat forced all my friends and family to follow me so that I could look super legit with 100 followers (lolll). A WeddingWire page gave me a place to collect client reviews of my services.
Hillary, also a good friend, reminded me many times that done is better than perfect. By just getting my work out there and not letting perfectionism hold me back, I was able to move to the next step.
4. I DID SOME ACCOUNTING AND LEGAL STUFF
My goal was to run a legitimate and profitable business, so I had to take care of the not-so-fun stuff first. Financially speaking, I gave myself a runway, setting aside my budgeted household and personal expenses for the year. This allowed me to stay focused on growing my business instead of affording next month’s grocery bills. Here’s what else I did (this list is in no particular order):
Consulted with a local tax professional
Opened business banking accounts and kept everything personal separate
Logged every income and expense
Registered my business with the city of San Francisco
Acquired necessary permits and licenses and paid the associated fees
Setup a business email account
Invested in a client management software to manage bookings and communication
Covered myself with liability insurance
Created a legally binding contract to act as a service agreement between me and my clients
Made sure to charge sales tax
This all sounds super fun right? No, but combined, these little housekeeping items made me feel ready to officially launch. Note: every city and state has a different set of requirements for businesses. Talk to local professionals and study up on what applies to you!
5. I MADE CONNECTIONS AND ASKED FOR HELP
I couldn’t have done any of this without good ole fashioned real life connections. As I was starting out, I reached out to other local business owners and floral designers and met them over coffee. I joined the local SF Rising Tide Society chapter which meets monthly. With no shortage of talent in the Bay Area, I was amazed how everyone embraced the concept of “community over competition.” Over time, these connections have become my mentors and part of my community. Note: this isn’t to discredit online (Instagram) connections, which have truly been a game changer for me and allowed me to tap into a vast community of vendors.
I also ate some humble pie and asked for help. A friend created a logo for me. Another friend helped me with deliveries. My sister reviewed my website. My husband proofread proposals. My girlfriends emailed all their girlfriends to let them know about my launch. Setting aside pride and fear allowed me to be vulnerable and get the help I needed to grow my business.
IN SUMMARY
I wish there was one single cheat-sheet fast track plan to starting a business. But the reality is, it’s so personal and unique and needs to come from some passion within. While these steps helped me get organized and ready to launch, it’s the relationships I’ve built with my clients and the pure joy I find in THEIR pure joy, that has moved the needle for my business. Everything above is just the inevitable but necessary housekeeping.
I hope you found this helpful! Are you interested in learning more about how to get started in floral design specifically? Reach out to me with your questions at hello@anastasiaandenmatten.com. I’ll share more in a following blogpost!
Follow me on Instagram, where I love to show behind-the-scenes of my day to day as a small business owner.